Privacy Policy

Cedar & Beam ("we," "us," or "our") operates the Cedar & Beam website and provides gutter, heat cable, and snow retention services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, contact us for services, or interact with our business.

We are committed to protecting your privacy and ensuring you have a positive experience on our website and with our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address, and property address
• Project Information: Details about your gutter, heat cable, or snow retention project needs, property characteristics, and preferred timeline
• Communication: Any messages, inquiries, or feedback you send us through our website contact form, email, or phone
• Business Information: If you are a contractor or property manager, we may collect business name, business address, tax identification information, and contractor licensing details
• Payment Information: If you purchase services, we collect billing address, payment method information (processed securely through third-party payment processors), and invoice details

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, referring website, and browsing patterns
• Location Information: General geographic location derived from IP address (not precise location)
• Cookies and Tracking: Information collected through cookies, pixels, and similar tracking technologies (see Cookies section below)

We use the information we collect for the following purposes:

• Providing Services: To estimate, schedule, perform, and complete your gutter, heat cable, or snow retention project
• Communication: To respond to your inquiries, provide customer support, send project updates, and follow up after service completion
• Business Operations: To manage estimates, invoices, scheduling, payroll, and other business operations
• Quality & Improvement: To improve our services, website functionality, and customer experience
• Marketing: To send periodic newsletters, promotional materials, service announcements, and seasonal updates (with your consent where required)
• Legal & Compliance: To comply with legal obligations, resolve disputes, enforce our terms, and protect against fraud
• Analytics: To analyze website traffic, user behavior, and service trends to improve our business

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

Cedar & Beam

Phone: (435) 248-3824

Email: sd@cedarandbeam.com

Service Area: Park City, Summit County, and Wasatch County, Utah